Return Policy
Cancellation policy and cancellation form for consumers
"Consumer" within the meaning of this cancellation policy is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity.
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The cancellation period shall be 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods.
To exercise your right of withdrawal, you must inform us (Nadia Boegli Jewelry, c/o Clockwise Martinistr. 62-66, 28195 Bremen, email address: boeglifine(at)gmail.com , telephone number: 0049 15775300197) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form for this purpose, but this is not mandatory.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.
We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
Sample cancellation form
(If you wish to cancel the contract, please fill out this form and return it.)
To
Nadia Boegli Jewelry, c/o Clockwise Martinistr. 62-66, 28195 Bremen, email address: boeglifine(at)gmail.com
I/we (*) hereby revoke the contract concluded by me/us (*) for the
Purchase of the following goods (*)/provision of the following service (*)
______________________________________________________
______________________________________________________
Ordered on (*) ____________ / received on (*) _________________
_______________________________________________________
Name of the consumer(s)
_______________________________________________________
Address of the consumer(s)
_______________________________________________________
Signature of the consumer(s) (only if notification is made on paper)
_________________________
Date
(*) Delete as appropriate.
Instructions for returning goods
- The information provided in this section does not constitute a prerequisite for the effective exercise of the right of withdrawal.
- Please avoid damaging or contaminating the goods.
- If possible, please return the goods to us in their original packaging and outer packaging, including all accessories and packaging components. If you no longer have the original packaging or outer packaging, please use other suitable packaging to ensure adequate protection against transport damage and to avoid any claims for damages resulting from inadequate packaging.
Created with Datenschutz-Generator.de by Dr. Thomas Schwenke